What is Self-Service?

Have you ever wished there was a central location for employees to find all the approved software they need for work? Mosyle Self-Service makes that wish a reality!

Think of Self-Service as your company's very own app store. It's a curated space managed by your IT department, where employees can browse and install applications that have been specifically chosen and vetted for their needs.

Here's what Self-Service can do for your business:

• Empower Your Employees: Need a productivity booster or a specific tool for your department? With Self-Service, employees can find and install the apps they need to be productive without waiting on IT.
• Simplify IT Management: Self-service reduces the burden on your IT team. Instead of fielding individual requests for app installations, IT can focus on more strategic projects while ensuring employees have the tools they need.
• Boost Security: Self-service gives IT complete control over which apps are available. This means employees won't download unauthorized software, keeping company data secure.

What can employees find in Self-Service?

• Essential Apps: Core applications like Microsoft Office and company-specific tools will likely be pre-installed, ensuring everyone has access to the software they need from the get-go.
• Optional Apps: Looking for a new project management tool or a department-specific program? Self-Service might have it! These optional apps allow employees to personalize their work experience with tools that fit their specific needs.
• More Than Just Apps: Self-service isn't limited to software. Employees can also access approved web shortcuts, essential printer configurations, and even updates for their macOS devices – all in one convenient location.

Mosyle makes Self-Service easy to use:

With Mosyle, your Self-Service portal is user-friendly and accessible. Employees can browse a clear list of approved options and install them directly to their devices with just a few clicks. This not only saves them time but also helps keep their devices free of unnecessary clutter.

Where to find Self-Service?

Method 1: The Dock

1. Find the Self-Service on the Dock and click the icon to launch

If missing, please try the below alternatives:

Method 2: Using Spotlight Search

1. Click the magnifying glass icon in the top-right corner of your screen to open Spotlight Search.
2. Type "Self Service" and press Enter.
3. Click on the "Self Service.app" that appears in the search results.

Method 3: Using the Applications Folder

1. Open Finder: Click on the Finder icon in your dock (it looks like a blue and white smiley face).
2. Navigate to Applications: In the Finder window's sidebar, click on "Applications". Alternatively, click Go at the top and click "Applications".
3. Find Self-Service: Scroll through your Applications folder until you see the Self-Service icon. It may have a company logo on it.
4. Double-click the "Self Service.app" icon.

Method 4: Using Launchpad

1. Open Launchpad: Click the Launchpad icon in your dock (looks like a rocket).
2. Locate Self Service: Scroll through your Launchpad pages or use the search bar to find the Self Service icon.
3. Click on the "Self Service.app" icon.

Ready to learn more?

Mosyle's Self-Service is a powerful tool that can improve your company's workflow, empower employees, and free up valuable IT resources. Contact us today to discuss how Mosyle can help you build your own secure and efficient company app store!

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